We are here to help!
Below we have listed some answers that might come in handy when you buy an OILI wearable. If you cannot find what you are searching for, feel free to reach out to us by e-mail at firstname.lastname@example.org
What is a wearable?
A wearable can be any piece of clothing or accessory that has an electronic device incorporated and is worn on the body. Wearables can be applied and used for many different purposes. The OILI wearable is particularly used to make payments (besides being a cool fashion statement on your wrist).
How do I activate my OILI wearable?
What do I do if I lose my OILI wearable?
You need to remove or pause your payment card activated on your OILI wearable, which can be done in Fidesmo's self-service portal here.
How does the payment solution work?
Which bankcards can be used for my OILI wearable?
You can use selected Mastercards that supports fidesmo pay. Banks that supports Fidesmo pay today is Nordea, Swedbank , SEB, VIMPAY and Eika kreditbank. To see a list of all the selected mastercards follow the link.
Is it safe to pay with the OILI wearable?
Yes your cardinformation is never stored in the wearable its just an reference that is used to identify your card when purchasing. Read more at about the payment solution at our partner fidesmo.
Is it possible to return my OILI wearable if I am unsatisfied with the product?
We have a 30 day return policy, which means that you can return your item to us within 30 calendar days upon receiving your order. Read more about the return process on the page Return & refund.
The information I am searching for is not listed here. What do I do?
You can send us an e-mail at email@example.com.